Your personal information matters to us. Here is a clear explanation of how Happy Ludo collects, uses, and protects your data.
Happy Ludo uses 256-bit SSL encryption. Every transaction and piece of data travels through fully encrypted channels, keeping third-party access completely blocked.
Happy Ludo only collects information that is strictly necessary to provide its services. No unnecessary or excessive personal data is requested.
Except where legally required, Happy Ludo does not sell or share your data with any third party. Your privacy is our highest priority.
All Happy Ludo data is stored on secure, internationally certified servers. Regular security audits are conducted to ensure there are no vulnerabilities.
Happy Ludo offers Two-Factor Authentication (2FA). Enabling it makes unauthorized access to your account virtually impossible.
Happy Ludo gives you the right to have your data deleted. When you request account closure, all data beyond what is legally required will be permanently removed within the specified timeframe.
This Privacy Policy applies to the Happy Ludo website (happyludo.win) and all associated services. By creating an account or using our services, you are deemed to have accepted this Policy.
Happy Ludo is a leading online gaming and entertainment platform in Bangladesh. We believe privacy is a fundamental right for every user. That is why Happy Ludo's Privacy Policy is built on full transparency — so you always know exactly what data is being collected, why it is collected, and how it is used.
This Privacy Policy applies to the happyludo.win website, mobile app, and all Happy Ludo digital services. Whenever you access the Happy Ludo platform, create an account, or use any of our services, you are covered by this Policy.
Happy Ludo complies with Bangladesh's data protection laws and international data privacy standards. If you have any questions, please contact our support team.
Happy Ludo collects two types of information — what you provide directly, and what is automatically gathered as you use the platform.
| Type of Data | Details | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, nationality | Account verification and KYC |
| Contact Information | Email address, phone number | Account security and service notifications |
| Financial information | BKash / Nagad / Bank account number | Deposit and withdrawal processing |
| Identification Document | Copy of NID / Passport | KYC verification (prior to withdrawal) |
| Device information | IP address, browser type, device type | Security Monitoring |
| Gaming information | Betting history, win/loss records | Service Improvement & Responsible Gaming |
Happy Ludo never stores your password, full bank card number, or PIN. No Happy Ludo employee or representative will ever ask you for this information.
Happy Ludo uses your information only for specific purposes. Below is a detailed breakdown of what data is collected and why.
Happy Ludo does not retain any data longer than necessary. Retention periods depend on the type of data and the purpose for which it was collected.
Once the retention period expires, your data is securely and permanently deleted or anonymized so it can no longer be linked to you.
Happy Ludo uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help make your experience smoother and more personalized.
You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not work properly.
Happy Ludo does not sell your data. However, in certain circumstances, limited information may be shared with trusted partners.
All third parties with whom data is shared are contractually bound to uphold privacy standards equivalent to those of happy ludo.
You have full control over your data on Happy Ludo. You can exercise the following rights at any time.
You can request to see what personal information Happy Ludo holds about you.
You can request corrections to any inaccurate or outdated information we hold about you.
You can request deletion of your data beyond what is required by law.
You can request that we stop using your data for specific purposes.
You can request a copy of your data downloaded in a standard, portable format.
You can unsubscribe from promotional emails or SMS at any time.
To exercise any of these rights, email our support team. Happy Ludo will respond to your request within 30 days.
All Happy Ludo services are strictly for users aged 18 and above. Happy Ludo does not knowingly collect any data from minors.
If we become aware that a minor has created an account on happy ludo, that account will be immediately closed and any collected data will be deleted. Parents and guardians are encouraged to monitor their children's internet activity.
If you become aware that a minor is using Happy Ludo, please notify our support team immediately.
Happy Ludo reserves the right to update this Privacy Policy when necessary. If significant changes are made, we will notify you at your registered email address and display an announcement on the platform.
Updated policies take effect from the date of publication. Continued use of happy ludo after any changes constitutes acceptance of the revised policy. We recommend checking this page regularly.
If you do not agree with the changes, you may request to close your account. Any valid balance will be available for withdrawal before closure.
If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to Happy Ludo's dedicated privacy team. We typically respond within 24–48 hours.
If your complaint is not resolved, you have the right to escalate it to the relevant data protection authority in Bangladesh.